Portugal Jobs for Foreigners – Apply Now

Customer Operations enables users to express their thoughts and facilitates their assistance requests at Squarespace. Our team operates round the clock, encompassing approximately 400 individuals dispersed among New York, Dublin, Portland, and a remote workforce. Customer Support Associates are the faces of our organization, interacting with clients on a daily basis to ensure that any account-related issues are resolved expeditiously.

While advocating for our brand, you will utilize your system expertise and dedication to providing an exceptional customer experience to resolve issues for our users. This remote position reports to the lead of the customer support team. You are required to have the ability to work remotely in one of our authorized U.S. states and to be fluent in both written and spoken English and Japanese (Keigo)

Check Also: Portugal Job Seekers Visa – How To Apply

Details of Portugal Jobs for Foreigners

• Job type: full-time
• Shift and schedule: weekends as needed, holidays
• Company: Squarespace

You’ll Get To

• Provide timely responses to live conversations and emails submitted by customers.
• A queue-oriented, typing-intensive workload will comprise around 90% of the responsibilities of this position.
• We provide the majority of our support through live chat for this role.
• Assist customers with inquiries and problems pertaining to their accounts, billing, or other transactional matters.
• Meet objectives independently for customer satisfaction, productivity, and quality via email and live conversation.
• Remain current on newly introduced product features and enhancements.
• Recognize exceptional consumer experiences and escalate critical concerns.

Who We’re Looking For

• Availability to work a 40-hour work week, including weekends and holidays, at the discretion of our clients
• Bilingual proficiency in both Keigo Japanese and English
• One year or more of experience in a customer-facing capacity (retail, hospitality, or online support) is required.
• Possess a solid grasp of written communication and the capacity to identify errors in grammar and punctuation.
• Capabilities include conversation decoding, cause identification, and goal alignment.
• The ability to assign priorities to conflicting demands
• Proficiency in utilizing the Squarespace platform
• A personal workspace and dependable, uninterrupted WiFi enable you to concentrate on the task at hand.

Benefits of Portugal Jobs for Foreigners

• The Life Quality: Portugal is renowned for its amiable climate, picturesque landscapes, and laid-back way of life, all of which contribute to a positive influence on general welfare.
• An array of opportunities: Portugal boasts an expanding labor market spanning multiple industries, such as technology, healthcare, renewable energy, and tourism, which offers a wide array of professional prospects.
• Life-Work Balance: The Portuguese work ethic places a premium on work-life balance, enabling employees to engage in leisure pursuits and personal time through the provision of ample vacation time and reasonable work hours.
• A Cultural Exploration: Engaging in employment in Portugal offers a profound cultural encounter, presenting prospects to fully embrace the indigenous customs, gastronomy, and dynamic social scene.
• Language and Competency Enhancement: Working in Portugal provides opportunities for non-native Portuguese speakers to acquire or enhance language proficiency, thereby potentially benefiting their professional development and personal progress.
• The Healthcare System: The public healthcare system in Portugal is characterized by its accessibility and high quality. Additionally, numerous positions provide healthcare benefits.
• Expanding Economy: The steady expansion of Portugal’s economy has created opportunities for professional development and stability.
• The expense of living: When compared to numerous other European countries, Portugal offers a comparatively affordable cost of living that facilitates the maintenance of a comfortable standard of living.
• Stunning Environment: The picturesque coastline, historical cities, and varied landscapes of Portugal offer abundant opportunities for outdoor activities and exploration, while also providing a picturesque backdrop for everyday life.
• Connections with Others and Global Exposure: Employment in Portugal may provide the chance to network and gain exposure to a global setting, thereby facilitating the development of professional relationships and the expansion of horizons.

Cash Compensation Range:

The base salary for this position is subject to variation contingent upon job-related criteria, which may include, but are not limited to, location, pertinent skills, qualifications, and experience.

Alongside the aforementioned monetary remuneration (which comprises base salary and, where applicable for eligible positions, overtime pay or on-target commissions), all Squarespace personnel are entitled to equity in the organization as an additional component of their overall compensation.

About Squarespace

A design-driven platform, Squarespace (NYSE: SQSP) assists entrepreneurs in establishing online brands and enterprises. We furnish an extensive array of tools to over two hundred countries and territories’ millions of customers, enabling them to establish an online presence, cultivate a following, generate revenue, and expand their enterprises. In addition to websites, domains, e-commerce, and marketing tools, our array of offerings also includes scheduling tools (Acuity), social media presence creation and management tools (Bio Sites and Unfold), and hospitality business management tools (Tock).

Our organization boasts a workforce exceeding 1,700 individuals. Our main office is situated in vibrant New York City, while we also maintain branches in Aveiro, Portugal, Chicago, Dublin, Ireland, and collaborative spaces in the United Kingdom, the Netherlands, and Australia. Squarespace’s corporate culture is described in greater detail at www.squarespace.com/about/careers.

Our Commitment

Presently, over one million individuals from all over the world utilize Squarespace to impart their unique experiences and perspectives to the world. We not only cherish and promote the diversity of our clientele but also strive to instill the same values in our staff. Squarespace is dedicated to providing equal employment opportunities for all individuals, irrespective of their national origin, race, color, ethnicity, ancestry, religion, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other legally protected class.

We are honored to provide equal employment opportunities. We appreciate your cooperation in advance in furnishing the subsequent information about your professional background as stated in your resume. This enables us to maintain the consistency and accuracy of your candidate information throughout the hiring process.

For More Info:

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